Website Terms and Conditions

Website Terms and Conditions
CALM by CARM PTY LTD
1. Acceptance of Terms
By accessing or using the CALM by CARM website, purchasing products, booking
services, or interacting with our website, you agree to these Terms and Conditions.
If you do not agree with these Terms, please do not use our website.
2. About Us
CALM by CARM PTY LTD provides:
 Disability support services
 Community participation supports
 Capacity-building supports
 Lifestyle apparel and merchandise
 Related products and services
3. Website Information
We make reasonable efforts to ensure website content is accurate and current.
However, we do not guarantee that:
 Information is complete
 Information is error-free
 Products or services will always be available
We reserve the right to modify content at any time without notice.

4. Orders
By placing an order you:
 Confirm you are authorised to make the purchase
 Agree to provide accurate information
 Agree to pay the advertised purchase price
Orders are subject to acceptance and availability.
We reserve the right to refuse or cancel orders where necessary.
5. Pricing
All prices displayed are in Australian Dollars (AUD).
Prices may change without notice.
Where GST applies, it will be included unless otherwise stated.
6. Payments
Payment must be received before products are dispatched unless otherwise agreed.
We may use secure third-party payment providers to process transactions.
7. Shipping
Delivery timeframes are estimates only.
CALM by CARM is not responsible for delays caused by:
 Postal services
 Couriers
 Weather events
 Circumstances beyond our control
Risk in products passes to the customer upon delivery.
8. Returns and Refunds
Returns and refunds are provided in accordance with the Australian Consumer Law.
Customers may be entitled to a repair, replacement, or refund where products:
 Are faulty
 Are not fit for purpose
 Do not match their description
Change-of-mind returns may be accepted at our discretion.

Customers should contact CALM by CARM within 14 days of receiving the product.
9. Disability Support Services
Services are provided in accordance with:
 Service agreements
 Participant goals
 Relevant legislation
 NDIS requirements (where applicable)
Support schedules may occasionally require adjustment due to staff availability,
emergencies, or unforeseen circumstances.
10. Participant Responsibilities
Participants agree to:
 Provide accurate information
 Treat staff respectfully
 Notify us of changes affecting service delivery
 Maintain a safe environment for staff
11. Intellectual Property
All content on this website, including:
 Logos
 Branding
 Graphics
 Text
 Images
 Designs
remains the property of CALM by CARM PTY LTD unless otherwise stated.
Content may not be copied, reproduced, modified, or distributed without written
permission.
12. Limitation of Liability
To the maximum extent permitted by law, CALM by CARM is not liable for:
 Indirect losses
 Consequential losses

 Loss of profits
 Loss of business opportunities
Nothing in these Terms excludes rights available under Australian Consumer Law.
13. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the content, privacy practices, or operation of those
websites.
14. Website Availability
We do not guarantee uninterrupted access to our website.
We may suspend, modify, or discontinue website services at any time.
15. Governing Law
These Terms and Conditions are governed by the laws of the State of Western
Australia and the Commonwealth of Australia.
Any disputes will be subject to the jurisdiction of the courts of Western Australia.
16. Contact Us
CALM by CARM PTY LTD
Email: info@calmbycarm.com
Phone: 0404019980
Address: 135 Blackadder Rd, SwanView, 6056, WA
Last Updated: June 2026